CARE NETWORK

The IMS

A dedicated network

In 2022, the IMS has chosen MSH International so that all its members have access to an international healthcare network.

MSH international is a partner of the IMS that acts on the Steering ­Committee’s instructions. The contributions and payment of assistance have been set ­according to the rules of the IMS. This international group benefits from strong financial strength and has ­deployed a medical network for its customers worldwide for 50 years. The MSH network is made up of a large number of healthcare professionals, including 86 303 pharmacies, 30 478 hospitals, 1 174 imaging centres and 3 560 analysis laboratories, ensuring that there is no need for prescriptions. They have been carefully selected in 178 countries around the world. Care is needed ­however as not all charge affordable rates. That is why the IMS has asked MSH to deploy a dedicated network in healthcare establishments known to IMS members and in which the prices are aligned with the assistance provided by the IMS. Thanks to your IMS card and direct payment, the advance of medical costs is very limited.

 

List of the hospitals with a convention with the IMS 

To limit the amount of your out-of-pocket-expenses and avoid you having to make a cash advance, we recommend that you choose healthcare providers belonging to the MSH network, dedicated to IMS.

Medical providers belonging to this network :

  • have been pre-selected by IMS
  • have signed agreements with MSH
  • accept direct billing in case of hospitalization upon presentation of the membership card (a letter of guarantee is necessary for planned hospitalisation)

Group managers can download or print the member’s cards in the extranet.

A list of approved facilities is available from your group manager or the IMS  emi@msh-intl.com.

 

Contacting MSH

The MSH service is available 7 days a week, 24h/24 in 50 languages.

A management team is dedicated to processing IMS assistance requests : emi@msh-intl.com

Members also have access to the advice of a medical team composed of 35 doctors and nurses.

Postal address : 23 allée de l’Europe – 92587 Clichy Cedex – France
Email : emi@msh-intl.com
Téléphone : 33 (0)1 44 20 98 55 (see below)

 

The MSH service is available 7 days a week :

 

Call-Back

You can ask MSH to call you back :

  • write to emi@emi-intl.com with ‘CALL BACK’ in the subject line of the email
  • and give a telephone number and the reason for the request.

If the request is for urgent treatment, you can ask MSH to call you back within 2 hours :

  • write to precert@emi-intl.com with ‘URGENT CALL BACK’ in the subject line of the email
  • and give a telephone number with details of the request (member number, hospital, date, etc.).